GP Systems of Choice (GPSoC) & GP IT

We support the delivery of GP IT

CCGs commission high quality ‘core’ GP IT services, in addition to a range of ‘add-on’ discretionary services to support local strategic initiatives. The intention is to improve service delivery across the local community, supporting local commissioning plans. Collaboration with other providers will enable integrated care.

High quality ‘core’ services (a universal service for every general practice)
Investment in ‘add-on services’ (discretionary services provided over and above ‘core’ to support local commissioning and strategic priorities)
Utilisation of all national digital systems such as the Summary Care Record, Patient Online and GP2GP service to meet contractual requirements
Adoption and use of the latest GPSoC clinical IT systems, including a planned move to fully-hosted systems
Close integration between general practice and other care organisations, enabled by technology, to improve information sharing across the overall health economy.

Core GP IT Services

(Available To All General Practices)

Service Desk

Support desk for all users which provides triage, incident management, audits and investigations.

General Infrastructure

Provision, maintenance and technical support of the necessary infrastructure to deliver core services.

Desktop Maintenance and Support

A comprehensive desktop support service.

Disaster Recovery and Business Continuity Support

Support in order to assure and regularly test disaster recovery (DR) and business continuity (BC) plans.

Asset Management & Software Licencing

Registration of assets and software licencing and provision of monthly electronic asset reports to NHS England area team.

Supplier Management and Procurement

Vendor management, from procurement through to contract and supplier management to support all core activities.

On-going Support for GP Clinical Systems

Technical support for core general practice clinical systems on behalf of GP practices.

Technology Refresh

Continual active programme of hardware refresh to a consistently high standard.

Training

A comprehensive ongoing training service to support core clinical systems.

National Strategic System Implementation

Planning, local implementation support and advice to users to ensure local deployment and exploitation of national strategic systems.

Routine Project and Change Management

Project management service including the planning and delivery of routine projects. Resources to include project/programme management, technical support & change management

Business Relationship Management

Provision of named senior manager as designated SLA account manager.

Discretionary GP IT

(Add-on To Align With CCG Strategies)

Additional Infrastructure and Hardware

Additional infrastructure and hardware services over and above core infrastructure described above.
Provision, maintenance and technical support of the necessary infrastructure and hardware to deliver add-on services.

Additional Service Provision

Discretionary deployments across communities to support locality-wide strategies.

Additional GPSoC Services

GPSoC services over and above those listed as ‘core’.

Informatics Strategy Support and Planning

Support for CCG(s) to develop IM&T strategy, innovation, service development and delivery.
Support for CCG(s) in the role of leadership of informatics programme across the local health community.

Estates Strategy

Provision of advice and guidance to support the development of general practice estate relevant to the provision of ICT services and systems.

Exploitation and Optimisation of Core Clinical Systems

Support and advice for users on how to get the best out of core general practice clinical systems.

Primary Care Data Quality

Provision of a service which provides practices with data quality assistance.

GP Systems of Choice (GPSoC)

GP Systems of Choice (GPSoC) provides a contractual framework to supply IT systems/services to GP practices and associated organisations in England. GPSoC is split into three sections, (or lot) each providing different IT products and services.

GP Principal Clinical Systems and Subsidiary Modules (Lot 1)

This core functionality is essential for a modern, paper-lite GP practice and includes GP Principal Clinical Systems, appointments software, decision support tools and patient facing services.
The GPSoC Lot 1 Accredited Services Register (PDF, 128.9kB) lists the services offered by each Lot 1 supplier and their current availability.

Additional GP IT Services (Lot 2)

These services support the GP practice, including office hardware, medical devices, training and consultancy. These items may or may not integrate with the Principal Clinical Systems.

Please see the GPSoC Lot 2 summary of services (PDF, 253.6kB), a table showing the products and services which each supplier current intends to provide during the life of the framework.

Cross Care-Setting Interoperability Services (Lot 3)

These services help the GP practice to share information with other health-care providers, such as hospitals and pharmacies, in order to deliver a better end-to-end service for patients.

Download the GPSoC Lot 3 summary of services (PDF, 233.7kB) which includes a summary of the products and services which suppliers intend to provide during the life of the framework.