Your Business

Consulting
We provide consultancy for all aspects of ICT from the development of ICT strategies, technological and business solutions to the implementation of frameworks including ITIL, Microsoft Project and Prince2, to name a few.

Project Management Office
We provide specialised NHS and healthcare project and programme management to help you deliver your projects successfully. We use best of breed methodology aligned to your requirements; giving a high quality, low cost project.

Solution Design
Our bright sparks will investigate and develop detailed specifications and creative solutions for your National or local projects whilst adhering to your business objectives, standards, compliance and security requirements.

Business Change
We can provide business analysis and change management across your business workstreams. We provide management, development and support for clinical
systems with our ‘in-house’ expertise.

Clinical Information Governance
The GDPR and DPA (2018) outline the requirement for public authorities to appoint a Data Protection Officer (DPO).
To assist our partner organisations and offer their GP Practices a solution to this requirement, HBL ICT, hosted by ENHCCG has developed the DPO as a Service (DPOaaS).
The shared service is available to GP Practices via the CCGs within the Partnership, and where this has been agreed, details are on the GP Practice website.

Business Relationship Management
HBL ICT understands that your business goals and requirements are key to the success of your organisation. Through effective Business Relationship Management and Service Development we aim to ensure your aspirations can be transformed into effective and affordable technical solutions.

Software / Hardware Asset Management
HBL ICT utilises relevant tools to ensure all software and data hardware assets are recorded and traceable to safeguard IG compliance and enable reporting when required, giving you extra peace of mind that your information is safe.

Forensic Security Investigations
Security and monitoring are highly important to the safety of data. Here are just a few ways we can help: a simple report on potential inappropriate e-mail and internet usage, a ‘freedom of information’ request and/or a police or court-appointed investigation.
Primary Care ICT Management
Built on a proven and sustainable model which delivers tailored high-quality support, the service ethos dovetails perfectly with the demands and requirements of the primary care health environment. This ensures patient care is underpinned by robust, transformation enabling technologies and services.

ICT Procurement
HBL ICT procurement is responsible for the day to day sourcing and purchasing of ICT hardware, software and services for its partners and customers.

Supplier Management
HBL ICT supplier management ensures that any items purchased are in line with relevant codes of conduct and SFIs, including management of suppliers, tenders and contracts where appropriate.
Check out the services that we can offer for your people.
The HBL Vision
Address
HBL ICT SHARED SERVICES
East & North Herts CCG
Charter House
Parkway
Welwyn Garden City
Hertfordshire
AL8 6JL
Email: hblict.communications@nhs.net
Website: www.hblict.nhs.uk