We provide application development from desktop to a variety of mobile and tablet devices. We make full use of online capabilities to deliver your paperless office. Our goal is for you to save cost and increase efficiencies through our forward thinking solutions and services.
End User Technology
The End User Computing Services team ensures that your end user devices (laptop, desktop, tablet, smartphone) are delivered in a stable, secure and compliant state; enabling you to access both business and clinical systems, providing the best possible end user experience.
Utilising the market leading email platform (Microsoft Exchange) and servicing over 9500 mailboxes, email is one of our core service offerings. Whether you are in the office, on the move or at home, our secure e-mail platform is always within reach.
Our systems ensure that you always have access to your data and services 24 hours a day and 365 days a year.
Network (WAN, LAN, N3)
Utilising Virgin Media’s Ethernet and IPVPN national networks, our ‘HBL WAN’ service will provide you with a scalable, secure and resilient network at an affordable price. With over 20 years’ experience in delivering network services for the NHS we really do know our 1’s and 0’s.
Here at HBL ICT we take the security of your data very seriously, that’s why we’ve adopted a layered defence approach. From scanning everything coming through the front door (to make sure those cyber bugs can’t get in) to ensuring that everything going out of the door is adequately protected.
The internet can be a scary place. Here at HBL ICT we work hard to make sure that your experience on the internet is pleasant and most importantly safe, that’s why we work with you to define a set of policies to enable safe browsing and to ensure that your computer is protected.
Infrastructure as a Service
Our Infrastructure as a Service platform will give you the flexibility that you need to deliver your services all wrapped up in a secure, NHS-hosted data centre to give you that extra peace of mind. Being part of the NHS, we fully understand the challenges that organisations are constantly under, so we really will go that ‘extra mile’ to support you and your business to help deliver better clinical outcomes.
Whether it’s a single access point in a health centre or a full scale Wi-Fi deployment within an acute environment, HBL ICT is here to help. We can offer corporate, guest and public Wi-Fi solutions that will meet your business and clinical needs.
Bring Your Own Device (BYOD)
A doctor brings a tablet, a midwife brings a laptop a nurse brings a smart phone, the ambulance service bring a PDA… whatever the device, HBL ICT are specialists in supporting you and all of your staff devices and platforms.
Communication is one of the core drivers to the success of any business. Let HBL ICT help you to improve collaborative ways of working with our Unified Communications platform. Whether its instant messaging, IP telephony or video conferencing, we have a solution that will meet your needs.
Let us help you to design and deliver your telephony solutions. Leveraging partnerships within the industry we can help you to deliver telephony solutions to support your business. As part of our service we can also manage all billing and account management services.
Enterprise Mobility Solutions
Smartphones and tablets have revolutionised the marketplace and have enabled the ‘mobile ICT’ movement. Our enterprise grade Mobility Solutions enable you to deliver mobile ICT across the business whilst ensuring that your underlying data is secured at all times.
Data Archiving Solutions
Our data archiving solution enables your organisation to stay complaint with regards data retention policies. We provide cost effective solutions for retention of email data often used for Forensic Investigations and Freedom of Information requests.
Remote Access Solutions
Our remote access solutions enable you to extend the reach of your business into the small office and home office environment as well as enabling your clinicians to deliver a truly mobile working service. Using industry leading technology to ensure that remote access is kept secure at all times.
The problem management group is focused on ensuring that problems can be prevented from occurring before they cause operational issues. We do this by minimising the impact of incidents and having solutions in place to mitigate recurring incidents.
Network Operations Centre
HBL ICT’s Network Operations Centre ensures that all of our infrastructure assets are being proactively monitored 24 hours a day 365 days a year so that we can identify any potential performance issues and take remedial action before they turn into an operational issue for our customers.
Data Centre Management, Storage & Back Up
Data management is all about keeping your data secure. Knowing that we operate to the highest standards (especially as it’s the healthcare industry) provides reassurance to many of our clients.
Database Management Services
Our Database Management team are here to support you. We have real passion when it comes to data analysis helping your business to act intelligently. We can deliver bespoke solutions as well as useful reporting services to help you deliver optimum outcomes.
The HBL Vision
HBL ICT SHARED SERVICES
East & North Herts CCG
Welwyn Garden City
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