This accessibility statement applies to the Hertfordshire, Bedfordshire & Luton Shared Services (HBL ICT) website. This website is run by HBL ICT.
We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software.
Feedback and contact information
If you cannot view the map on our ‘contact us’ page, please email the communications team for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Hertfordshire, Bedfordshire & Luton Shared Services (HBL ICT) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
HTML non-compliance
- Some images missing descriptive ‘alt’ text attributes (Success Criterion 1.1.1: Non-text Content)
- Some images are used for text content (not including logos) (Success Criterion 1.4.5: Non-text content)
PDF non-compliance
- PDFs which are not generated from HTML documents are not tagged so that the correct reading sequence can be programmatically determined (Success Criterion 1.3.1, 1.3.2: Info and Relationships)
- Scans of text do not always provide a text alternative (Success Criterion 1.4.5: Non-text Content)
Disproportionate burden
Not applicable.
Content that is not within the scope of the accessibility regulations
PDFs or other documents published before 23 September 2018.
Preparation of this accessibility statement
This statement was prepared on 01 May 2023.