Like all NHS organisations, 2020 has been a very different year than the one we initially thought we would embark upon in that it has been dominated by the Covid-19 Pandemic. We have provided a robust digital response to the pandemic, enabling the recovery phase, and in the last 6 weeks of the year, successfully managed all digital requirements to enable and support NHS providers with the extensive vaccine programme.
We are proud to record that the strategic investments that the HBL Partnership has made have put us in a good position to support the pandemic, in terms of the increased capacity of our core network, supporting users with our new communication channels to the Service Desk and rapid deployment of new collaboration technologies and additional end-user devices to Trusts and Primary Care.
This has enabled our clinicians and corporate staff to adapt and become more flexible and agile ways of working and thereby maintaining clinical care. As a testament to our involvement and contribution to the pandemic, it has been very rewarding to receive excellent feedback from throughout the Partnership, thanking HBL for our significant contribution, which has been delivered at pace and scale across the two Integrated Care Systems that we are part of.
Click to view the HBL ICT 2020 Annual Report in a PDF accessible format